FAQs

Welcome to Chester & Co., your one-stop-shop for all things bunnylicious! Here are some commonly asked questions to ensure your bunny shopping experience is as delightful as can be:

1. How can I place an order?

Placing an order is as easy as a bunny hop! Simply browse our online store, add your favorite items to the cart, and follow the checkout process. Don't forget to review your order before confirming the purchase.

2. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, debit cards, and PayPal. Your bunny treasures are just a few clicks away!

3. How can I track my order?

Once your order is processed and shipped, you will receive a confirmation email with a tracking number. Use this tracking number to keep an eye on your bunny goodies as they make their way to you.

4. What is your return policy?

We want you to be hoppy with your purchase! If for any reason you're not satisfied, please check our detailed Return Policy for information on returns, exchanges, and refunds.

5. Do you ship internationally?

Yes, Chester & Co. happily ships internationally! Shipping rates and delivery times may vary based on your location. For more details, refer to our Shipping Information page.

6. How can I stay updated on new arrivals and promotions?

Stay in the loop with the latest bunny magic by subscribing to our newsletter. Follow us on social media (@chesterandcomp) for sneak peeks, promotions, and fluffy surprises!

7. Can I modify or cancel my order after it's placed?

To ensure swift processing, we're unable to modify or cancel orders once they are placed. Please double-check your cart before confirming your purchase and reach out to help@chesterandcomp.com for assistance.

8. How can I contact Chester & Co. for further assistance?

For any inquiries or assistance, feel free to reach out to our Customer Support team. We're here to make your bunny shopping experience delightful and stress-free!

Thank you for choosing Chester & Co. – where every purchase adds a sprinkle of bunny magic to your life! 💖